By completing your registration or purchase, you acknowledge and agree that Mental Health Code does not issue refunds under any circumstances, including but not limited to missed classes, scheduling conflicts, or personal reasons.
We understand that life can be unpredictable. While we do not offer refunds, we are committed to working with you. We are happy to offer a one-time rescheduling of your session or transfer of your course enrollment to another date or participant, if requested at least 48 hours in advance.
Please note:
Requests must be submitted in writing to support@mentalhealthcode.org.
Rescheduling is subject to availability and course capacity.
Transfers are only permitted once per original purchase.
By enrolling in our services, you agree to this policy and accept that Mental Health Code maintains a strict no-refund policy to ensure fairness and continuity for all participants and instructors.
If you have any questions, please reach out before completing your purchase. We’re here to support you.
Important Notice:
Mental Health Code is not a mental health treatment center. The tools, strategies, and resources we provide are for educational purposes only and are not a substitute for professional mental health care.
As part of our commitment to community impact, we also provide accessible mental health education and support through charitable initiatives and partnerships. These efforts are designed to expand access to care, not replace clinical services.
If you or someone you know is in crisis, please call or text 988, the Suicide and Crisis Lifeline. Support is free, confidential, and available 24/7.
Your well-being matters. Reaching out is a strong and important step.
Refund Policy:
Refund Policy
At Mental Health Code, we are committed to delivering high-quality experiences while maintaining fairness and consistency for all participants.
All purchases are non-refundable. However, we offer flexible rescheduling options to support your needs.
Reschedule Policy
We understand that plans can change.
Sessions may be rescheduled to the next available session of equal or lesser value
Requests must be made at least 72 hours before your scheduled session
Rescheduling requests can be submitted through your booking confirmation or by contacting our team
Cancellation Policy
Cancellations must be made at least 72 hours in advance to qualify for rescheduling
Cancellations made within 72 hours of the session are not eligible for rescheduling
Missed sessions without notice are considered forfeited
Exceptions
We recognize that unexpected situations can arise. If you experience an emergency, please reach out to us directly.
Exceptions may be considered on a case-by-case basis at our discretion.
Contact Us
If you have any questions or need support, please contact us. We are here to help and will do our best to support you.
