Refund Policy

At Mental Health Code, we are committed to delivering high-quality experiences while maintaining fairness and consistency for all participants.

All purchases are non-refundable. However, we offer flexible rescheduling options to support your needs.

Reschedule Policy

We understand that plans can change.

• Sessions may be rescheduled to the next available session of equal or lesser value

• Requests must be made at least 72 hours before your scheduled session

• Rescheduling requests can be submitted through your booking confirmation or by contacting our team

Cancellation Policy

• Cancellations must be made at least 72 hours in advance to qualify for rescheduling

• Cancellations made within 72 hours of the session are not eligible for rescheduling

• Missed sessions without notice are considered forfeited

Exceptions

We recognize that unexpected situations can arise. If you experience an emergency, please reach out to us directly.

Exceptions may be considered on a case-by-case basis at our discretion.

Contact Us

If you have any questions or need support, please contact us. We are here to help and will do our best to support you.